Reamaze vs Userlike
Converge Team
Side-by-side comparison for 2026
| Feature | Reamaze | Userlike |
|---|---|---|
| Starting Price | From $49/seat/mo | From $90/mo |
| Best For | Businesses needing traditional support channels with social media integration | European companies requiring GDPR compliance |
| Standout Feature | Comprehensive e-commerce integrations | Built-in video calling functionality |
| Free Plan | ✗ | ✓ |
| G2 Rating | 4.3 | 4.3 |
Reamaze offers comprehensive helpdesk functionality with multi-channel support, while Userlike specializes in live chat and messaging with strong European data privacy compliance.
Reamaze targets businesses needing full-featured customer support infrastructure. Userlike focuses on conversational customer service with emphasis on data protection and GDPR compliance.
Feature Comparison
Reamaze provides comprehensive ticket management, SLA tracking, customer satisfaction surveys, and detailed performance analytics. Its strength lies in traditional helpdesk functionality with modern multi-channel capabilities.
Userlike excels in live chat and messaging with features like chat routing, visitor insights, and seamless handoffs between chat and email. Its GDPR compliance and European data centers are standout features.
Reamaze offers broader helpdesk capabilities, while Userlike delivers superior chat experiences with strong privacy protections.
Pricing Comparison
Reamaze starts at $29/user/month for basic features, scaling to $69/user/month for enterprise functionality. Comprehensive feature set but higher per-user costs.
Userlike begins at €90/month for up to 4 operators, reaching €720/month for larger teams. Flat-rate pricing structure can be more economical for smaller teams.
Userlike's pricing model favors small to medium teams, while Reamaze's per-user pricing scales with team growth but can become expensive.
Reamaze
Pros
- ✓ User-friendly interface
- ✓ Good automation features
- ✓ Mobile app availability
Cons
- ✗ Per-user pricing gets expensive
- ✗ Limited messaging channel support
- ✗ No WhatsApp or Telegram integration
Userlike
Pros
- ✓ Strong European presence
- ✓ GDPR compliant
- ✓ Good WhatsApp integration
Cons
- ✗ Expensive operator-based pricing
- ✗ Limited customization
- ✗ Fewer integrations than competitors
Verdict
Choose Reamaze if you need comprehensive helpdesk features, detailed analytics, and advanced workflow automation across multiple channels. Choose Userlike if you prioritize live chat excellence, European data compliance, and conversational customer engagement.
Choose Reamaze if: You need comprehensive helpdesk functionality, detailed reporting, advanced automation workflows, and can justify higher per-user costs for enterprise features.
Choose Userlike if: You prioritize live chat excellence, need GDPR compliance, prefer European data hosting, and have a smaller team that benefits from flat-rate pricing.
Teams seeking cost-effective alternatives should consider Converge at $49/month flat rate, providing unlimited users and comprehensive support features without complex pricing tiers.
Looking for more options? Browse all 750+ platform comparisons, or see all Reamaze comparisons and all Userlike comparisons.