Reamaze vs Tawk.to
Converge Team
Side-by-side comparison for 2026
| Feature | Reamaze | Tawk.to |
|---|---|---|
| Starting Price | From $49/seat/mo | From $58/mo |
| Best For | Businesses needing traditional support channels with social media integration | Businesses needing free website live chat |
| Standout Feature | Comprehensive e-commerce integrations | Completely free with up to 15 agents and full features |
| Free Plan | ✗ | ✓ |
| G2 Rating | 4.3 | 4.5/5 |
Reamaze ($15-$35/user) and Tawk.to ($0-$1/hr, free plan available) represent different approaches to customer support - integrated helpdesk versus accessible live chat.
Feature Comparison
Reamaze emphasizes multi-channel integration, customer context, and workflow automation. Tawk.to focuses on simple live chat implementation with basic ticketing and visitor monitoring features.
Pricing Comparison
Tawk.to's free plan and $1/hr paid support make it extremely cost-effective for small businesses. Reamaze's $15-$35/user pricing targets teams needing integrated multi-channel support.
Reamaze
Pros
- ✓ User-friendly interface
- ✓ Good automation features
- ✓ Mobile app availability
Cons
- ✗ Per-user pricing gets expensive
- ✗ Limited messaging channel support
- ✗ No WhatsApp or Telegram integration
Tawk.to
Pros
- ✓ Completely free
- ✓ Up to 15 agents
- ✓ Full-featured
Cons
- ✗ Website chat only
- ✗ No messaging platforms
- ✗ Branding on free plan
Verdict
Tawk.to offers unbeatable value with free live chat and affordable paid features, while Reamaze provides integrated helpdesk functionality for teams needing multi-channel support workflows.
Choose Tawk.to for budget-friendly live chat or Reamaze for integrated multi-channel support. Consider Converge at $49/mo flat rate for unified customer communication with better value than enterprise solutions.
Looking for more options? Browse all 750+ platform comparisons, or see all Reamaze comparisons and all Tawk.to comparisons.