Missive vs Zoho SalesIQ
Converge Team
Side-by-side comparison for 2026
| Feature | Missive | Zoho SalesIQ |
|---|---|---|
| Starting Price | From $24/seat/mo | From $39/seat/mo |
| Best For | Teams needing collaborative email management with basic chat features | Zoho ecosystem users wanting integrated live chat and visitor tracking |
| Standout Feature | Seamless team collaboration on email conversations | Deep Zoho CRM integration with lead scoring and visitor intelligence |
| Free Plan | ✓ | ✓ |
| G2 Rating | 4.7 | 4.4/5 |
Missive and Zoho SalesIQ tackle customer communication from different angles. Missive offers a unified inbox that combines email, SMS, and chat with team collaboration features, while SalesIQ specializes in live chat and visitor engagement for lead generation.
Both platforms earn strong user ratings (Missive 4.7/5, SalesIQ 4.4/5 on G2), but they serve different communication philosophies and team structures.
Feature Comparison
Missive excels at unifying communication channels into a single interface with powerful collaboration features like internal comments, shared drafts, and team assignments. It's built for teams that handle diverse communication types.
SalesIQ focuses specifically on live chat optimization with visitor tracking, behavioral triggers, and lead scoring. Its strength is in converting website visitors through intelligent, automated engagement.
The choice comes down to breadth versus depth: Missive handles multiple communication types well, while SalesIQ excels specifically at live chat and visitor engagement.
Pricing Comparison
Missive's $14-$24 per user monthly pricing is competitive for its unified communication approach. SalesIQ's $0-$20 per operator pricing offers even more affordable options, especially for teams focused solely on live chat.
For a 7-person team, Missive costs $98-$168 monthly while SalesIQ ranges from free to $140. Missive's pricing includes multi-channel unification that would require multiple tools elsewhere.
Missive
Pros
- ✓ Excellent team collaboration
- ✓ Clean, intuitive interface
- ✓ Good email management
Cons
- ✗ Limited messaging platform support
- ✗ Per-user pricing adds up
- ✗ No WhatsApp or Telegram integration
Zoho SalesIQ
Pros
- ✓ Very competitive pricing
- ✓ Excellent Zoho ecosystem integration
- ✓ Good visitor tracking and lead scoring
Cons
- ✗ Interface feels dated
- ✗ Best value within Zoho ecosystem
- ✗ Limited integrations outside Zoho
Verdict
Choose Missive if you need a unified communication hub that combines multiple channels with team collaboration. Choose Zoho SalesIQ if you prioritize live chat functionality and visitor intelligence at a lower cost.
Choose Missive if: You need a unified inbox for email, SMS, and chat with strong team collaboration features and can justify the premium for multi-channel management.
Choose Zoho SalesIQ if: You want cost-effective live chat with visitor intelligence and don't need broader communication channel management.
Alternative consideration: Converge's $49/month flat rate could provide modern customer communication without the complexity of managing multiple channels, potentially offering better value for focused teams.
Looking for more options? Browse all 750+ platform comparisons, or see all Missive comparisons and all Zoho SalesIQ comparisons.