LiveChat vs Zoho SalesIQ
Converge Team
Side-by-side comparison for 2026
| Feature | LiveChat | Zoho SalesIQ |
|---|---|---|
| Starting Price | From $49/seat/mo | From $39/seat/mo |
| Best For | E-commerce teams needing visitor tracking with WhatsApp support | Zoho ecosystem users wanting integrated live chat and visitor tracking |
| Standout Feature | Detailed visitor tracking with real-time website analytics | Deep Zoho CRM integration with lead scoring and visitor intelligence |
| Free Plan | ✗ | ✓ |
| G2 Rating | 4.5/5 | 4.4/5 |
LiveChat ($20-$149/agent, G2 4.5) and Zoho SalesIQ ($0-$20/operator, G2 4.4) are both popular customer support platforms, but they serve different market segments and pricing models.
Feature Comparison
LiveChat excels in chat customization, advanced reporting, and extensive integrations. SalesIQ offers solid chat functionality, visitor tracking, and seamless integration with other Zoho products. Both provide mobile apps and basic automation.
Pricing Comparison
SalesIQ's free plan supports up to 100 conversations/month, with paid plans starting at $12/operator. LiveChat starts at $20/agent with no free tier, making SalesIQ significantly more budget-friendly for smaller teams.
LiveChat
Pros
- ✓ Excellent visitor tracking and analytics
- ✓ Strong integration ecosystem (200+ apps)
- ✓ Reliable WhatsApp Business API support
Cons
- ✗ Per-agent pricing model
- ✗ ChatBot automation is separate product
- ✗ No native Telegram or Zalo support
Zoho SalesIQ
Pros
- ✓ Very competitive pricing
- ✓ Excellent Zoho ecosystem integration
- ✓ Good visitor tracking and lead scoring
Cons
- ✗ Interface feels dated
- ✗ Best value within Zoho ecosystem
- ✗ Limited integrations outside Zoho
Verdict
LiveChat offers more advanced features and integrations at a premium price, while Zoho SalesIQ provides excellent value with its free tier and affordable pricing, making it ideal for small to medium businesses.
Choose LiveChat for advanced features and enterprise needs, or SalesIQ for cost-effective customer support. For a modern alternative, consider Converge at $49/mo flat rate with unified customer communication.
Looking for more options? Browse all 750+ platform comparisons, or see all LiveChat comparisons and all Zoho SalesIQ comparisons.