Dixa vs Zoho SalesIQ
Converge Team
Side-by-side comparison for 2026
| Feature | Dixa | Zoho SalesIQ |
|---|---|---|
| Starting Price | From $109/seat/mo | From $39/seat/mo |
| Best For | Contact centers needing voice and digital channels | Zoho ecosystem users wanting integrated live chat and visitor tracking |
| Standout Feature | Unified agent experience across voice and digital | Deep Zoho CRM integration with lead scoring and visitor intelligence |
| Free Plan | ✗ | ✓ |
| G2 Rating | 4.2/5 | 4.4/5 |
Dixa ($39-$139/agent) and Zoho SalesIQ ($0-$20/operator) are customer support platforms with different pricing structures and feature sets.
Feature Comparison
Dixa excels in omnichannel conversation management and intelligent routing. Zoho SalesIQ offers comprehensive live chat, visitor tracking, and CRM integration.
Pricing Comparison
Dixa ranges from $39-$139/agent with enterprise features. Zoho SalesIQ starts free with paid plans up to $20/operator, making it significantly more cost-effective.
Dixa
Pros
- ✓ True omnichannel
- ✓ Good voice support
- ✓ Modern interface
Cons
- ✗ Per-agent pricing
- ✗ Expensive at scale
- ✗ 5+ seat minimum
Zoho SalesIQ
Pros
- ✓ Very competitive pricing
- ✓ Excellent Zoho ecosystem integration
- ✓ Good visitor tracking and lead scoring
Cons
- ✗ Interface feels dated
- ✗ Best value within Zoho ecosystem
- ✗ Limited integrations outside Zoho
Verdict
Zoho SalesIQ offers superior value with its free tier and lower costs, while Dixa provides advanced conversation routing and analytics.
Choose Dixa for advanced conversation management or Zoho SalesIQ for budget-friendly chat support. Consider Converge at $49/mo flat rate for unified customer communication.
Looking for more options? Browse all 750+ platform comparisons, or see all Dixa comparisons and all Zoho SalesIQ comparisons.