Zoho SalesIQ vs Textline
Converge Team
Side-by-side comparison for 2026
| Feature | Zoho SalesIQ | Textline |
|---|---|---|
| Starting Price | From $39/seat/mo | From $100/mo |
| Best For | Zoho ecosystem users wanting integrated live chat and visitor tracking | Small businesses needing simple SMS messaging |
| Standout Feature | Deep Zoho CRM integration with lead scoring and visitor intelligence | Streamlined SMS-only experience |
| Free Plan | ✓ | ✓ |
| G2 Rating | 4.4/5 | 4.2 |
Zoho SalesIQ and Textline serve different communication needs with distinct pricing models. SalesIQ offers comprehensive live chat and visitor analytics at $0-$20 per operator, while Textline specializes in business SMS communication at $39-$149 per month.
Feature Comparison
SalesIQ provides live chat, visitor tracking, lead scoring, chatbots, and deep Zoho ecosystem integration for comprehensive web customer engagement. Textline focuses on business SMS with features like shared inboxes, message templates, automated responses, and team collaboration tools.
Pricing Comparison
SalesIQ's $0-$20 per operator pricing offers better value for live chat needs, while Textline's $39-$149 monthly pricing reflects its specialized SMS platform capabilities. The choice depends on whether you need web chat or SMS communication.
Zoho SalesIQ
Pros
- ✓ Very competitive pricing
- ✓ Excellent Zoho ecosystem integration
- ✓ Good visitor tracking and lead scoring
Cons
- ✗ Interface feels dated
- ✗ Best value within Zoho ecosystem
- ✗ Limited integrations outside Zoho
Textline
Pros
- ✓ Simple SMS-focused interface
- ✓ Good team collaboration features
- ✓ Reasonable pricing for SMS
Cons
- ✗ SMS only - no other channels
- ✗ Message limits with overage fees
- ✗ Limited automation capabilities
Verdict
SalesIQ wins for web-based customer communication and affordability, while Textline excels in professional SMS messaging and team collaboration.
Choose SalesIQ for comprehensive web-based customer communication, or Textline for professional SMS messaging. For a unified flat-rate solution, consider Converge at $49/mo regardless of team size.
Looking for more options? Browse all 750+ platform comparisons, or see all Zoho SalesIQ comparisons and all Textline comparisons.