Missive vs Converge

Missive combines team email collaboration with chat functionality, creating a unified communication workspace. While it excels at team coordination around email, it lacks the comprehensive messaging channel support needed for modern customer engagement.

Missive shines in team email collaboration, allowing multiple team members to work together on customer conversations seamlessly. However, it falls short on messaging channel diversity. Unlike Converge, Missive doesn't support WhatsApp, Telegram, Messenger, Instagram DMs, Zalo, or Discord - limiting your ability to engage customers on their preferred platforms.

Missive's Productive plan at $24/user/month costs $72/month for 3 agents or $120/month for 5 agents. The Business plan at $36/user/month brings costs to $108/month for 3 agents or $180/month for 5 agents. All plans require annual billing.

Converge offers flat $49/month pricing with up to 15 team members and comprehensive messaging platform support (WhatsApp, Telegram, Messenger, Instagram, Zalo, Discord). This provides cost predictability regardless of team size, while Missive's per-seat pricing scales up as you add agents.

Missive is excellent for internal team collaboration but insufficient for comprehensive customer communication. Its focus on email and basic chat leaves significant gaps in modern messaging platform coverage.

Missive excels at team email collaboration, but Converge provides superior value for businesses needing comprehensive customer communication capabilities. For companies looking to engage customers across modern messaging platforms beyond just email, Converge offers better channel coverage and more predictable pricing.