Mevrik vs Tawk.to
Converge Team
Side-by-side comparison for 2026
| Feature | Mevrik | Tawk.to |
|---|---|---|
| Starting Price | From $49/seat/mo | From $58/mo |
| Best For | Enterprise teams needing AI-powered omnichannel support with translation | Businesses needing free website live chat |
| Standout Feature | AI translation and sentiment analysis for global support teams | Completely free with up to 15 agents and full features |
| Free Plan | ✗ | ✓ |
| G2 Rating | 4.5/5 | 4.5/5 |
Mevrik and Tawk.to represent opposite ends of the customer support spectrum. Mevrik is a premium AI-powered platform with advanced omnichannel capabilities, while Tawk.to offers a completely free live chat solution with optional paid features.
Both platforms have identical G2 ratings (4.5/5), but their target markets and pricing models are vastly different.
Feature Comparison
Mevrik offers sophisticated AI-powered features including sentiment analysis, automatic translation, and intelligent routing. It provides comprehensive omnichannel support with advanced analytics and reporting capabilities.
Tawk.to excels in simplicity and accessibility, offering a completely free live chat widget with basic functionality. It's perfect for small businesses that need immediate chat capabilities without complexity.
The choice depends on whether you need advanced AI capabilities (Mevrik) or simple, free live chat functionality (Tawk.to).
Pricing Comparison
Mevrik's pricing ranges from $37-$116 per user per month, representing a significant investment for AI-powered features and enterprise-grade functionality.
Tawk.to is completely free for basic live chat functionality, with optional paid features starting at $1 per hour for additional services like removing branding.
The pricing difference is substantial, making Tawk.to ideal for budget-conscious businesses and Mevrik suitable for those requiring advanced features.
Mevrik
Pros
- ✓ Comprehensive AI features including translation
- ✓ Good WhatsApp and Telegram support
- ✓ Sentiment analysis for prioritization
Cons
- ✗ Per-user pricing can be expensive
- ✗ Complex feature set for small teams
- ✗ Limited G2 reviews for assessment
Tawk.to
Pros
- ✓ Completely free
- ✓ Up to 15 agents
- ✓ Full-featured
Cons
- ✗ Website chat only
- ✗ No messaging platforms
- ✗ Branding on free plan
Verdict
Choose Mevrik if you need advanced AI features and comprehensive omnichannel support. Choose Tawk.to if you want a simple, free live chat solution with basic functionality.
Choose Mevrik if: You need AI-powered support capabilities, sentiment analysis, and comprehensive omnichannel functionality with advanced reporting.
Choose Tawk.to if: You want a simple, free live chat solution for basic customer communication without additional complexity or costs.
Alternative consideration: Converge offers up to 15 agents for a flat $49/month, providing a middle ground between Tawk.to's basic functionality and Mevrik's premium pricing.
Looking for more options? Browse all 750+ platform comparisons, or see all Mevrik comparisons and all Tawk.to comparisons.