HappyFox vs Tawk.to
Converge Team
Side-by-side comparison for 2026
| Feature | HappyFox | Tawk.to |
|---|---|---|
| Starting Price | From $49/seat/mo | From $58/mo |
| Best For | IT teams and businesses requiring asset management with traditional support | Businesses needing free website live chat |
| Standout Feature | Integrated asset management for IT support | Completely free with up to 15 agents and full features |
| Free Plan | ✗ | ✓ |
| G2 Rating | 4.4 | 4.5/5 |
HappyFox ($29-$69/agent) and Tawk.to ($0-$1/hr, free plan available) represent different approaches to customer service - comprehensive helpdesk versus accessible live chat.
Feature Comparison
HappyFox emphasizes advanced ticket management, workflow automation, and reporting capabilities. Tawk.to focuses on simple live chat implementation with basic ticketing and visitor monitoring features.
Pricing Comparison
Tawk.to's free plan and $1/hr paid support make it extremely cost-effective for small businesses. HappyFox's $29-$69/agent pricing targets teams needing comprehensive helpdesk automation.
HappyFox
Pros
- ✓ User-friendly interface
- ✓ Good automation capabilities
- ✓ Strong knowledge base features
Cons
- ✗ Expensive per-agent pricing
- ✗ Limited modern messaging integrations
- ✗ No WhatsApp or Telegram support
Tawk.to
Pros
- ✓ Completely free
- ✓ Up to 15 agents
- ✓ Full-featured
Cons
- ✗ Website chat only
- ✗ No messaging platforms
- ✗ Branding on free plan
Verdict
Tawk.to offers unbeatable value with free live chat and affordable paid features, while HappyFox provides comprehensive helpdesk functionality for teams needing advanced workflow automation.
Choose Tawk.to for budget-friendly live chat or HappyFox for enterprise helpdesk workflows. Consider Converge at $49/mo flat rate for unified customer communication with better value than enterprise solutions.
Looking for more options? Browse all 750+ platform comparisons, or see all HappyFox comparisons and all Tawk.to comparisons.