Acquire vs Zoho SalesIQ

Acquire and Zoho SalesIQ both earn G2 ratings of 4.4/5 but target different market segments. Acquire focuses on video-first customer engagement with co-browsing and screen sharing, while SalesIQ emphasizes visitor intelligence and lead generation through comprehensive analytics.

The decision often hinges on whether you need Acquire's visual engagement tools for complex support scenarios or SalesIQ's data-driven approach to lead qualification and visitor tracking.

Acquire specializes in visual customer engagement with video chat, co-browsing, screen sharing, and voice calling. These features excel in complex support scenarios where visual guidance significantly improves resolution times and customer satisfaction.

Zoho SalesIQ focuses on visitor intelligence with real-time tracking, behavioral analytics, lead scoring, and automated engagement triggers. It excels at identifying prospects, understanding visitor intent, and optimizing conversion opportunities.

While Acquire provides superior tools for complex support interactions, SalesIQ offers better lead generation and visitor analytics capabilities for sales-focused teams.

Acquire starts at $25 per agent monthly with custom pricing for enterprise features. While reasonable for small teams, costs can become significant as you scale, especially when adding premium visual engagement features.

Zoho SalesIQ offers exceptional value with free plans (up to 3 operators) and paid plans up to $20 per operator monthly. This makes SalesIQ significantly more affordable, particularly for larger teams or budget-conscious businesses.

For a 10-agent team, Acquire would cost at least $250/month while SalesIQ maxes out at $200/month, providing substantial savings over time.

Choose Acquire if you need video chat, co-browsing, and screen sharing for complex customer support scenarios. Choose Zoho SalesIQ if you want comprehensive visitor analytics, lead scoring, and more affordable pricing.

Choose Acquire if: You need advanced visual engagement tools like video chat and co-browsing for complex customer support scenarios, and can justify the higher per-agent costs.

Choose Zoho SalesIQ if: You want comprehensive visitor analytics, lead scoring capabilities, seamless CRM integration, and prefer more budget-friendly pricing with a generous free tier.

Teams looking for cost predictability might consider Converge at $49/month flat rate, which eliminates per-agent fees and provides transparent pricing as your business scales.