Groove Pricing in 2026
Converge Team
Complete breakdown of Groove plans, costs, and what you get at each tier.
Quick Take
Groove charges $25/agent/month for Plus. A 5-person team pays $125/mo vs Converge's flat $49/mo.
Groove Plans & Pricing
Standard
$12/user/mo
- • 2 shared inboxes
- • 1 knowledge base
- • Email management
- +1 more features
⚠️ Annual billing required, up to 25 users max
Plus Comparable
$25/user/mo
- • 5 shared inboxes
- • 2 knowledge bases
- • AI tools
- +2 more features
⚠️ Annual billing required
Pro
$50/user/mo
- • 25 shared inboxes
- • 5 knowledge bases
- • Enterprise security
- +2 more features
⚠️ Annual billing required
Cost Comparison: Groove vs Converge
Comparing Plus (Annual billing required)
| Team Size | Groove/year | Converge/year | Savings |
|---|---|---|---|
| 3 agents | $900 | $588 | $312 |
| 5 agents | $1,500 | $588 | $912 |
| 10 agents | $3,000 | $588 | $2,412 |
See full Groove vs Converge comparison →
Groove Pricing Model
- • Per-agent/seat pricing
- • Costs scale with team size
- • Multiple tiers with feature gating
- • Add-ons may increase cost
Converge Pricing Model
- ✓ $49/month flat
- ✓ Up to 15 team members
- ✓ All features included
- ✓ Unlimited conversations
Is Groove Worth the Price?
Groove's strength is simple, user-friendly help desk interface. However, per-agent pricing means costs scale linearly with your team size.
For teams that want predictable costs without per-seat fees or usage caps, Converge's $49/mo flat rate covers up to 15 agents with unlimited conversations.
Save $912/year for a 5-agent team
Switch to Converge for $49/month
Up to 15 team members. Unlimited conversations. No surprises.
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