Hiver Pricing in 2026

Converge Converge Team
•

Complete breakdown of Hiver plans, costs, and what you get at each tier.

Quick Take

Hiver charges $35/agent/month for Pro. A 5-person team pays $175/mo vs Converge's flat $49/mo.

Hiver Plans & Pricing

Free

$0/user/month

  • • Shared inboxes
  • • Email & live chat
  • • Basic integrations

⚠️ Limited automation, no SLAs

Growth

$25/user/month

  • • SLA management
  • • Custom fields
  • • Customer portal
  • +1 more features

⚠️ Annual billing required

Pro Comparable

$35/user/month

  • • Advanced automation
  • • Enhanced analytics
  • • All integrations

⚠️ Annual billing required, AI add-on costs $20/user/month extra

Cost Comparison: Hiver vs Converge

Comparing Pro (Annual billing required, AI add-on $20/user/month extra)

Team Size Hiver/year Converge/year Savings
3 agents $1,260 $588 $672
5 agents $2,100 $588 $1,512
10 agents $4,200 $588 $3,612

See full Hiver vs Converge comparison →

Hiver Pricing Model

  • • Per-agent/seat pricing
  • • Costs scale with team size
  • • Multiple tiers with feature gating
  • • Add-ons may increase cost

Converge Pricing Model

  • ✓ $49/month flat
  • ✓ Up to 15 team members
  • ✓ All features included
  • ✓ Unlimited conversations

Is Hiver Worth the Price?

Hiver's strength is native gmail integration and shared mailbox management. However, per-agent pricing means costs scale linearly with your team size.

For teams that want predictable costs without per-seat fees or usage caps, Converge's $49/mo flat rate covers up to 15 agents with unlimited conversations.

Frequently Asked Questions

How much does Hiver cost?
Hiver starts at $35/agent/month. Plans range from Free ($0/user/month) to Pro ($35/user/month). Pricing is per-agent, so costs scale with team size.
Is there a free plan for Hiver?
Yes, Hiver offers a free plan with limited features. However, most teams need paid plans starting at $35/agent/month for full functionality.
What's included in Hiver's pricing?
Hiver's Free plan includes: Shared inboxes, Email & live chat, Basic integrations. Note: Limited automation, no SLAs Higher tiers add more advanced features.
Is Hiver worth the price?
Hiver is best for Organizations heavily invested in Gmail who primarily handle email support. Pros include: Seamless Gmail integration; Easy setup for Gmail users. However, Limited to Gmail ecosystem. Consider your team size and needs when evaluating.
How does Hiver pricing compare to alternatives?
Hiver at $35/agent/month uses per-agent pricing. Alternatives like Converge offer flat $49/month for up to 15 agents, which can be more cost-effective for growing teams.

Save $1,512/year for a 5-agent team

Switch to Converge for $49/month

Up to 15 team members. Unlimited conversations. No surprises.

Start Free Trial