Userlike vs Vonage
Converge Team
Side-by-side comparison for 2026
| Feature | Userlike | Vonage |
|---|---|---|
| Starting Price | From $90/mo | From $40/seat/mo |
| Best For | European companies requiring GDPR compliance | Developers and enterprises building custom communication solutions |
| Standout Feature | Built-in video calling functionality | Comprehensive communication APIs with global reach |
| Free Plan | ✓ | ✓ |
| G2 Rating | 4.3 | 4.1 |
Userlike and Vonage approach customer communication from different angles. Userlike specializes in website live chat and messaging optimization, while Vonage provides comprehensive cloud communications including voice, video, and messaging APIs for businesses of all sizes.
The choice depends on whether you need focused chat excellence or broad communication infrastructure capabilities.
Feature Comparison
Userlike excels in website-focused live chat with advanced visitor tracking, proactive engagement tools, and conversion optimization features. It's designed specifically to turn website visitors into customers through effective chat experiences.
Vonage offers broader cloud communication capabilities including VoIP, video conferencing, SMS APIs, and contact center solutions. Its strength lies in providing complete communication infrastructure for businesses.
The key difference: Userlike perfects the chat experience, while Vonage provides the full spectrum of business communication tools.
Pricing Comparison
Userlike pricing starts at $90/month for basic chat functionality, with transparent per-agent pricing that scales predictably as your support team grows.
Vonage pricing varies significantly based on services used - from $20/month for basic VoIP to enterprise-level contracts for comprehensive communication suites, making total costs harder to predict.
Userlike
Pros
- ✓ Strong European presence
- ✓ GDPR compliant
- ✓ Good WhatsApp integration
Cons
- ✗ Expensive operator-based pricing
- ✗ Limited customization
- ✗ Fewer integrations than competitors
Vonage
Pros
- ✓ Comprehensive API portfolio
- ✓ Good global coverage
- ✓ Reliable infrastructure
Cons
- ✗ Complex pricing structure
- ✗ Requires technical integration
- ✗ No unified interface for messaging
Verdict
Choose Userlike if website chat conversion and visitor engagement are your primary goals. Choose Vonage if you need comprehensive cloud communications with voice, video, and messaging integration.
Choose Userlike if: Your primary focus is maximizing website chat effectiveness and converting visitors through real-time conversations.
Choose Vonage if: You need comprehensive business communication infrastructure including voice, video, and messaging capabilities across your organization.
For businesses seeking effective customer communication without the complexity of enterprise solutions, Converge offers streamlined messaging and chat capabilities at $49/month flat rate - providing essential communication tools without overwhelming features or costs.
Looking for more options? Browse all 750+ platform comparisons, or see all Userlike comparisons and all Vonage comparisons.