LiveChat vs Mevrik
Converge Team
Side-by-side comparison for 2026
| Feature | LiveChat | Mevrik |
|---|---|---|
| Starting Price | From $49/seat/mo | From $49/seat/mo |
| Best For | E-commerce teams needing visitor tracking with WhatsApp support | Enterprise teams needing AI-powered omnichannel support with translation |
| Standout Feature | Detailed visitor tracking with real-time website analytics | AI translation and sentiment analysis for global support teams |
| Free Plan | ✗ | ✗ |
| G2 Rating | 4.5/5 | 4.5/5 |
LiveChat ($20-$149/agent, G2 4.5) and Mevrik ($37-$116/user, G2 4.5, AI-powered) are both highly-rated customer support platforms with distinct approaches. This comparison examines their features, pricing, and ideal use cases.
While both platforms excel at customer communication, LiveChat focuses on traditional live chat excellence, while Mevrik emphasizes AI-powered automation and intelligent routing.
Feature Comparison
LiveChat offers robust traditional live chat with strong customization options and extensive third-party integrations. Its mature platform provides reliable performance for high-volume chat operations.
Mevrik differentiates itself with AI-powered features including intelligent routing, automated responses, and predictive analytics. Its modern interface focuses on efficiency through automation.
Both platforms support multi-channel communication, but Mevrik's AI capabilities provide more advanced automation for routine inquiries.
Pricing Comparison
LiveChat uses per-agent pricing from $20-$149/agent, which can become expensive for larger teams. However, it offers more granular feature tiers.
Mevrik's $37-$116/user pricing provides better cost predictability and can be more economical for growing teams, especially with its AI features included across tiers.
Consider total cost of ownership including integrations and add-ons when comparing these platforms.
LiveChat
Pros
- ✓ Excellent visitor tracking and analytics
- ✓ Strong integration ecosystem (200+ apps)
- ✓ Reliable WhatsApp Business API support
Cons
- ✗ Per-agent pricing model
- ✗ ChatBot automation is separate product
- ✗ No native Telegram or Zalo support
Mevrik
Pros
- ✓ Comprehensive AI features including translation
- ✓ Good WhatsApp and Telegram support
- ✓ Sentiment analysis for prioritization
Cons
- ✗ Per-user pricing can be expensive
- ✗ Complex feature set for small teams
- ✗ Limited G2 reviews for assessment
Verdict
Choose LiveChat if you need proven live chat functionality with extensive integrations and don't mind higher per-agent costs. Choose Mevrik if you want AI-powered features and more predictable per-user pricing.
Choose LiveChat if: You need proven live chat reliability, extensive integrations, and have budget for per-agent pricing.
Choose Mevrik if: You want AI-powered automation, predictable per-user costs, and modern interface design.
For teams seeking a balance of features and cost-effectiveness, consider Converge at $49/mo flat - offering comprehensive customer communication without per-agent fees.
Looking for more options? Browse all 750+ platform comparisons, or see all LiveChat comparisons and all Mevrik comparisons.