Converge brings WhatsApp, Telegram, Messenger, and all your channels into one inbox. Respond faster, automate routing, and never lose a customer conversation again.
Connect WhatsApp, Telegram, Discord, Zalo, Instagram, Messenger, Gmail, and your website widget. Respond to every customer from a single dashboard.
Stop juggling apps. Unify Telegram, WhatsApp, Zalo, Discord, and your website widget into one inbox.
Quick reply templates and real-time notifications keep conversations moving.
Assign customers to agents, add private notes, and stay in sync.
Translate incoming and outgoing messages instantly.
No extra costs - Unlimited messaging, up to 15 team members.
From solopreneurs to growing teams. Add employees, connect platforms, and stay organized.
Every message and note stored securely. Export your data anytime. GDPR-compliant by design.
Most support tools charge per agent. At 10 agents, that's $500+/month. Converge is $49/month total for up to 15 team members.
Start Free TrialReal screenshots showing exactly how you'll manage customer conversations across every channel.
Every customer message—whether from WhatsApp, Telegram, Messenger, Instagram, or your website widget—appears in one organized inbox. Your team sees the full conversation history, customer details, and can respond without switching apps. No more scattered conversations across 5 different tools.
Integrate your business accounts from WhatsApp, Telegram, Facebook Messenger, Instagram DMs, Discord, Zalo, and Gmail in minutes. Each platform connects via official APIs with secure OAuth flows. When customers message you on any channel, it instantly appears in your unified inbox.
Break language barriers with built-in AI translation that works in real-time. Translate incoming messages to your language, then compose replies that get translated back to your customer's language. AI also suggests relevant quick replies based on conversation context.
Add a customizable chat widget to your website with a single line of code. Match your brand colors, set welcome messages, and configure popup triggers. The widget includes FAQ self-service, file uploads, and typing indicators—all optimized for mobile and desktop.
Clear answers to common questions about modern customer support tools.
A unified inbox is a centralized system where all customer communications—regardless of channel—come together in one place. Instead of managing separate apps for email, WhatsApp, Instagram DMs, and live chat, everything flows into a single interface your entire team can access. This eliminates the chaos of switching between apps and ensures no customer message gets lost.
Omnichannel customer support means providing seamless service across all communication channels—email, chat, social media, messaging apps—with shared context. Unlike multi-channel support where each channel operates independently, omnichannel ensures customers can switch channels without repeating themselves. Companies with strong omnichannel strategies retain 89% of customers versus 33% for those without.
Auto-replies send immediate automated responses when customers first reach out, acknowledging their message and setting expectations. This reduces perceived wait time even when agents aren't immediately available. Advanced auto-reply systems can answer common questions automatically, route conversations to the right team, and provide different responses during vs. outside business hours.
Stop paying per seat. Start scaling.
Everything included. No surprises.
14-day free trial • No credit card required
Prices based on similarly featured tiers
You save $200+/month
with Converge flat pricing
Everything you need to know about Converge
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Join businesses using Converge to streamline their customer communication across all messaging platforms
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