HappyFox vs Userlike
Converge Team
Side-by-side comparison for 2026
| Feature | HappyFox | Userlike |
|---|---|---|
| Starting Price | From $49/seat/mo | From $90/mo |
| Best For | IT teams and businesses requiring asset management with traditional support | European companies requiring GDPR compliance |
| Standout Feature | Integrated asset management for IT support | Built-in video calling functionality |
| Free Plan | ✗ | ✓ |
| G2 Rating | 4.4 | 4.3 |
HappyFox and Userlike serve different aspects of customer communication. HappyFox provides a comprehensive helpdesk solution with extensive ticket management capabilities, while Userlike specializes in live chat and messaging with a focus on website visitor engagement and conversion.
The choice between them depends on whether you need full helpdesk functionality or prefer specialized live chat and messaging tools for customer engagement.
Feature Comparison
HappyFox delivers full helpdesk functionality with ticket routing, SLA management, knowledge base integration, and comprehensive reporting across multiple support channels including email, phone, and chat.
Userlike excels specifically in live chat and messaging with features like proactive chat triggers, visitor tracking, chat ratings, and seamless integration with websites and messaging platforms like WhatsApp and Facebook Messenger.
The key distinction is specialization: HappyFox covers the entire support spectrum, while Userlike focuses intensively on chat and messaging excellence with superior website integration capabilities.
Pricing Comparison
HappyFox pricing starts at $29/agent/month for basic helpdesk features, scaling to $89/agent/month for enterprise capabilities including advanced automation and custom integrations.
Userlike offers more accessible pricing beginning at $90/month for up to 4 operators, with the Business plan at $180/month for up to 8 operators, making it cost-effective for smaller teams focused on chat.
Userlike's operator-based pricing can be more economical for teams primarily using chat, while HappyFox's per-agent model scales with comprehensive support needs.
HappyFox
Pros
- ✓ User-friendly interface
- ✓ Good automation capabilities
- ✓ Strong knowledge base features
Cons
- ✗ Expensive per-agent pricing
- ✗ Limited modern messaging integrations
- ✗ No WhatsApp or Telegram support
Userlike
Pros
- ✓ Strong European presence
- ✓ GDPR compliant
- ✓ Good WhatsApp integration
Cons
- ✗ Expensive operator-based pricing
- ✗ Limited customization
- ✗ Fewer integrations than competitors
Verdict
Choose HappyFox if you need comprehensive helpdesk features, multi-channel support, and advanced ticket management workflows. Choose Userlike if you prioritize live chat excellence, website integration, and specialized messaging capabilities.
Choose HappyFox if: You need full helpdesk capabilities, multi-channel support management, advanced ticket workflows, and comprehensive customer support features beyond chat.
Choose Userlike if: You prioritize exceptional live chat experiences, need superior website integration, focus primarily on messaging channels, and want specialized chat analytics.
For teams needing basic customer support without the complexity of specialized chat features or comprehensive helpdesk systems, Converge offers essential functionality at $49/month flat rate, providing straightforward support management without operator or agent-based pricing.
Looking for more options? Browse all 750+ platform comparisons, or see all HappyFox comparisons and all Userlike comparisons.