HappyFox vs HubSpot Service Hub
Converge Team
Side-by-side comparison for 2026
| Feature | HappyFox | HubSpot Service Hub |
|---|---|---|
| Starting Price | From $49/seat/mo | From $90/seat/mo |
| Best For | IT teams and businesses requiring asset management with traditional support | Mid to large enterprises already using HubSpot's ecosystem who need comprehensive customer service management with deep CRM integration |
| Standout Feature | Integrated asset management for IT support | Deep integration with HubSpot's full marketing, sales, and service ecosystem provides unmatched customer lifecycle visibility |
| Free Plan | ✗ | ✓ |
| G2 Rating | 4.4 | 4.4/5 |
HappyFox ($29-$69/agent) and HubSpot Service Hub ($0-$130/agent) offer different approaches to customer support - specialized helpdesk versus comprehensive CRM-integrated service platform.
Feature Comparison
HubSpot Service Hub includes ticketing, knowledge base, customer feedback, live chat, and deep CRM integration with sales and marketing data. HappyFox focuses on helpdesk essentials with ticket management, automation, and reporting capabilities.
Pricing Comparison
HappyFox's $29-$69/agent pricing offers predictable costs for helpdesk functionality. HubSpot's $0-$130/agent range provides free starter options with premium CRM integration at higher tiers.
HappyFox
Pros
- ✓ User-friendly interface
- ✓ Good automation capabilities
- ✓ Strong knowledge base features
Cons
- ✗ Expensive per-agent pricing
- ✗ Limited modern messaging integrations
- ✗ No WhatsApp or Telegram support
HubSpot Service Hub
Pros
- ✓ Seamless integration with HubSpot CRM and marketing tools
- ✓ Comprehensive automation and workflow capabilities
- ✓ Robust reporting and analytics features
Cons
- ✗ Expensive per-agent pricing model can become costly
- ✗ Complex setup and learning curve for new users
- ✗ Many advanced features locked behind higher-tier plans
Verdict
HubSpot Service Hub provides superior CRM integration and automation for growing businesses, while HappyFox offers focused helpdesk functionality at competitive pricing.
Choose HubSpot Service Hub for CRM-integrated customer service or HappyFox for dedicated helpdesk needs. Consider Converge at $49/mo flat rate for unified communication without per-agent costs.
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