CM.com vs Textline
Converge Team
Side-by-side comparison for 2026
| Feature | CM.com | Textline |
|---|---|---|
| Starting Price | From $83/seat/mo | From $100/mo |
| Best For | Large enterprises and developers needing comprehensive CPaaS solutions with extensive API capabilities | Small businesses needing simple SMS messaging |
| Standout Feature | Comprehensive Communications Platform as a Service (CPaaS) with enterprise-grade infrastructure and extensive API capabilities | Streamlined SMS-only experience |
| Free Plan | ✗ | ✓ |
| G2 Rating | 4.7/5 | 4.2 |
CM.com and Textline both focus on business messaging, but with different approaches and pricing models. CM.com offers comprehensive messaging infrastructure from free to custom enterprise plans with a 4.7/5 G2 rating, while Textline provides business texting services at $39-$149/month with a 4.2/5 G2 rating.
The decision typically depends on whether you need CM.com's broader platform capabilities or Textline's focused business texting features.
Feature Comparison
CM.com provides enterprise-grade messaging APIs supporting SMS, email, voice, chat, and WhatsApp Business. Their platform includes advanced features like two-factor authentication, marketing automation, and developer-friendly APIs.
Textline focuses specifically on business text messaging with features like shared inboxes, auto-responses, and basic integrations. Their approach is simpler but more limited in scope.
CM.com's higher G2 rating (4.7 vs 4.2) reflects its more comprehensive feature set and better user satisfaction across diverse use cases.
Pricing Comparison
CM.com starts free and scales to custom enterprise pricing, making it accessible for any business size. You can begin with basic messaging and add features as you grow.
Textline's $39-$149/month pricing is straightforward but can become expensive relative to the limited feature set. The pricing is per-user, which adds up quickly for larger teams.
For most businesses, CM.com offers better value with its flexible pricing and broader capabilities.
CM.com
Pros
- ✓ Extensive channel coverage including voice and SMS
- ✓ Robust API-first architecture for developers
- ✓ Enterprise-grade infrastructure with high uptime
Cons
- ✗ Complex pricing structure with multiple add-on costs
- ✗ Steep learning curve for smaller teams
- ✗ Limited transparency in pricing details
Textline
Pros
- ✓ Simple SMS-focused interface
- ✓ Good team collaboration features
- ✓ Reasonable pricing for SMS
Cons
- ✗ SMS only - no other channels
- ✗ Message limits with overage fees
- ✗ Limited automation capabilities
Verdict
Choose CM.com if you want a comprehensive messaging platform with superior ratings and flexible pricing that can handle multiple communication channels. Choose Textline if you specifically need business texting features and prefer their focused approach.
Choose CM.com if: You want a proven messaging platform (4.7/5 G2 rating) with flexible pricing from free, comprehensive communication channels, and the ability to scale from simple texting to complex workflows.
Choose Textline if: You only need basic business texting features and prefer their simplified approach, despite the higher cost per feature.
Alternative: Consider Converge at $49/month flat rate for modern customer communication that provides more features than Textline at a competitive price point.
Looking for more options? Browse all 750+ platform comparisons, or see all CM.com comparisons and all Textline comparisons.