Acquire vs Missive
Converge Team
Side-by-side comparison for 2026
| Feature | Acquire | Missive |
|---|---|---|
| Starting Price | From $500/mo | From $24/seat/mo |
| Best For | Teams needing video support and screen sharing capabilities | Teams needing collaborative email management with basic chat features |
| Standout Feature | Video calling and cobrowsing for technical support | Seamless team collaboration on email conversations |
| Free Plan | ✗ | ✓ |
| G2 Rating | 4.4 | 4.7 |
Acquire and Missive serve different segments of the customer communication market. Acquire focuses on video-first customer engagement with co-browsing and screen sharing capabilities, while Missive emphasizes collaborative email management and team communication workflows.
This comparison highlights how these platforms address customer support through fundamentally different approaches - visual engagement versus collaborative messaging.
Feature Comparison
Acquire's standout feature is its visual engagement toolkit, including video chat, co-browsing, and screen sharing. This makes it exceptional for technical support, software demos, and complex problem-solving that benefits from visual interaction.
Missive excels at email-centric workflows with shared inboxes, internal team comments, and conversation assignment. It treats customer communication as a collaborative team effort rather than individual agent interactions.
Acquire is better for real-time visual support, while Missive shines in asynchronous, collaborative customer communication management.
Pricing Comparison
Acquire typically starts around $500/month for small teams, positioning itself as an enterprise solution with premium visual engagement features. The higher cost reflects its specialized video and co-browsing technology.
Missive offers more accessible pricing at $14/month per user, making it suitable for small to medium teams. However, costs can scale quickly with team growth due to per-user pricing.
Acquire
Pros
- ✓ Video calling capabilities
- ✓ Screen sharing and cobrowsing
- ✓ Good mobile SDK
Cons
- ✗ Expensive per-agent pricing
- ✗ Limited social media integration
- ✗ Complex interface
Missive
Pros
- ✓ Excellent team collaboration
- ✓ Clean, intuitive interface
- ✓ Good email management
Cons
- ✗ Limited messaging platform support
- ✗ Per-user pricing adds up
- ✗ No WhatsApp or Telegram integration
Verdict
Choose Acquire if you need visual customer support with video chat, co-browsing, and screen sharing for complex technical assistance. Choose Missive if you prioritize email collaboration, shared inboxes, and team-based customer communication workflows.
Choose Acquire if: You provide technical support requiring visual assistance, handle complex software issues, or need enterprise-grade video engagement tools for customer success.
Choose Missive if: You manage high-volume email communication, need team collaboration on customer conversations, or want shared inbox functionality with internal commenting.
For teams needing comprehensive communication without the premium cost, Converge at $49/month flat rate provides unified messaging without per-agent pricing constraints.
Looking for more options? Browse all 750+ platform comparisons, or see all Acquire comparisons and all Missive comparisons.