Every conversation.
One unified inbox.

A dedicated workspace that unifies your WhatsApp, Messenger, and Telegram business messages into a single inbox. Eliminate tab switching, automate routing, and respond faster with zero distraction.

Centralized inbox for WhatsApp, Telegram, Messenger & more
Tagging, Routing and AI-powered translation
Real-time team collaboration tools
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Everything You Need to Excel

Powerful features designed to streamline your customer support workflow. Connect platforms, respond faster, and keep your team aligned.

3 New

End Fragmented Support

Stop juggling apps. Unify Telegram, WhatsApp, Zalo, Discord, and your website widget into one inbox.

Cut Response Times

Quick reply templates and real-time notifications keep conversations moving.

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Empower Teams

Assign customers to agents, add private notes, and stay in sync.

Built-In Translation

Translate incoming and outgoing messages instantly.

Scale Confidently

No extra costs - Unlimited messaging, unlimited seats.

Built for Real Businesses

From solopreneurs to growing teams. Add employees, connect platforms, and stay organized.

Setup in minutes 99.9% Uptime

Own Your Customer Data

Every message and note stored securely. Export your data anytime. GDPR-compliant by design.

Why Customers Choose Converge

Support shouldn't mean chaos. Get clarity, speed, and control without enterprise complexity.

Get Started Now

Deep Dive Into Features

Every tool you need to deliver exceptional customer support, all in one place.

01

Website Chat Widget

A fully customizable chat widget that embeds on any website with a single script tag. Track anonymous visitors as leads, support file uploads, and show real-time typing indicators.

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AS
2 online
S

Hi! How can I help you today?

I have a question about pricing

S
Type a message...
02

Lead Tracking & Lifecycle

Anonymous visitors are automatically tracked with UTM attribution, device info, and lead scoring. Watch leads progress through stages as they interact with your team.

Customers
89
36%
Leads
245
36%
Engaged
680
55%
03

Analytics Dashboard

Get insights into customer engagement patterns and conversation metrics. Owners can view employee productivity analytics to understand team performance.

Message Activity
0:006:0012:0018:0023:00
04

Quick Replies

Create reusable message templates for common responses. Speed up response times and ensure consistent messaging across all support agents.

Thanks!
Checking
Anything else?
Happy to help!
Looking into it

Is there anything else I can help you with today? I'm happy to assist with any other questions.

05

FAQ Knowledge Base

Build a self-service FAQ that displays in the widget before customers start a chat. Deflect common questions and reduce support load.

Search questions...
How do I reset my password?

Click 'Forgot Password' on the login page and follow the email instructions.

What are your business hours?

Monday to Friday, 9am to 6pm EST. For urgent matters, use our chat widget.

How can I track my order?

Log into your account and visit 'My Orders' to see real-time tracking.

06

Real-Time Notifications

Get notified instantly for customer assignments, integration status changes, and team updates. Never miss an important conversation.

New customer assigned to you
Telegram integration connected
Team member Sarah joined
07

Customer Assignment

Route conversations to the right team members. See assignment status, lead scores, and lifecycle stages at a glance. Agents get notified immediately when assigned.

BT
72
Brave Tiger L2
shop.example.com • 2m ago
utm: google_ads pricing page
Assigned to:
SM
Sarah M.
2 unread

One plan. Unlimited everything.

Stop paying per seat. Start scaling.

$49 /month

Everything included. No surprises.

  • Up to 15 team members
  • Unlimited conversations
  • All messaging platforms
  • Lead tracking & scoring
  • Team chat & collaboration
  • Quick replies & auto-responses
  • Analytics dashboard
  • Priority support
Start Free Trial

14-day free trial

Compare to others

Zendesk $55/agent/mo
$275/mo for 5 agents
Intercom $74/seat/mo
$370/mo for 5 seats
Freshdesk $49/agent/mo
$245/mo for 5 agents

You save $200+/month

with Converge flat pricing

No per-seat fees No usage limits Cancel anytime

Frequently Asked Questions

Everything you need to know about Converge

Converge integrates with Telegram, WhatsApp, Discord, Zalo, and includes an embeddable widget for your website. All conversations from these platforms appear in one unified inbox.
We offer a simple flat-rate pricing model. This includes up to 20 team members, unlimited platforms, and unlimited conversations. No per-seat charges or hidden fees.
Getting started is simple: 1. Sign up for a free account. 2. Connect your first messaging platform (takes ~2 minutes). 3. Start receiving and responding to messages in your unified inbox.
The 14-day free trial includes full access to all Pro features: unlimited platforms, up to 20 team members, internal notes, quick replies, rich media support, and priority support.
Yes! You can invite up to 20 team members using their email address and assign different roles (Owner, Admin, or Agent) with appropriate permissions.
Yes. All data is encrypted in transit and at rest. We follow GDPR-compliant data practices and never share your customer data with third parties. You maintain full ownership of all conversations and customer information.
Yes, you can cancel your subscription at any time with no penalties or fees. Your data remains accessible until the end of your billing period.

Learn More About Customer Support

Explore our guides and resources

What is a Unified Inbox?

Learn how a unified inbox brings all your customer conversations into one place

Read Guide →

Simple, Transparent Pricing

One size fits-all plan. No calculator needed.

View Pricing →

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