Sprinklr Pricing in 2026
Converge Team
Complete breakdown of Sprinklr plans, costs, and what you get at each tier.
Quick Take
Sprinklr charges $249/agent/month for Sprinklr Service (Self-Serve). A 5-person team pays $1245/mo vs Converge's flat $49/mo.
Sprinklr Plans & Pricing
Sprinklr Service (Self-Serve)
$249/seat/mo
- • 15+ communication channels
- • AI chatbots
- • Omnichannel inbox
- +1 more features
⚠️ $199/seat/mo if billed annually
Enterprise CCaaS
Custom quote
- • 30+ channels
- • Advanced governance
- • Custom integrations
- +1 more features
⚠️ Minimum $35,000-$50,000 annual commitment
Cost Comparison: Sprinklr vs Converge
Comparing Sprinklr Service (Self-Serve) ($199/seat/mo if billed annually)
| Team Size | Sprinklr/year | Converge/year | Savings |
|---|---|---|---|
| 3 agents | $8,964 | $588 | $8,376 |
| 5 agents | $14,940 | $588 | $14,352 |
| 10 agents | $29,880 | $588 | $29,292 |
See full Sprinklr vs Converge comparison →
Sprinklr Pricing Model
- • Per-agent/seat pricing
- • Costs scale with team size
- • Multiple tiers with feature gating
- • Add-ons may increase cost
Converge Pricing Model
- ✓ $49/month flat
- ✓ Up to 15 team members
- ✓ All features included
- ✓ Unlimited conversations
Is Sprinklr Worth the Price?
Sprinklr's strength is enterprise-grade ai platform trained on billions of data points with support for 30+ channels and advanced governance features for highly regulated industries. However, per-agent pricing means costs scale linearly with your team size.
For teams that want predictable costs without per-seat fees or usage caps, Converge's $49/mo flat rate covers up to 15 agents with unlimited conversations.
Save $14,352/year for a 5-agent team
Switch to Converge for $49/month
Up to 15 team members. Unlimited conversations. No surprises.
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