Acuity + Converge

Acuity Scheduling is a comprehensive appointment scheduling platform designed for service-based businesses that need advanced booking management and client relationship features. Now part of Squarespace, Acuity provides powerful tools for managing complex scheduling scenarios including class bookings, resource management, and multi-location operations while maintaining a professional client experience.

The platform excels at handling sophisticated scheduling requirements such as package bookings, membership management, and intake forms that collect detailed client information before appointments. Acuity's robust feature set makes it particularly popular among healthcare providers, fitness professionals, consultants, and other service businesses that require more than basic scheduling functionality.

Healthcare & Wellness Services: Manage patient appointments, therapy sessions, and wellness consultations with HIPAA-compliant features including secure intake forms, automated reminders, and detailed client records. Healthcare providers can set up different appointment types for various services, configure insurance and payment collection, and maintain comprehensive client histories for better care coordination.

Fitness & Class-Based Businesses: Schedule group classes, personal training sessions, and workshops with advanced capacity management and waitlist functionality. Fitness studios and instructors can manage class packages, membership tiers, and recurring appointments while providing clients with easy booking and rescheduling options that reduce administrative overhead.

Professional Services & Consulting: Streamline client onboarding and project scheduling with customizable intake forms, automated workflows, and integrated payment processing. Consultants and service providers can collect project requirements upfront, schedule follow-up sessions automatically, and manage complex service packages that span multiple appointments and deliverables.

Business Profile & Service Setup: Configure your Acuity account with your business information, branding elements, and service offerings including appointment types, durations, and pricing. Set up your availability calendar with working hours, time zones, and buffer times, then create custom intake forms that collect the specific information you need from clients before their appointments.

Payment & Client Management: Configure payment processing through Stripe or PayPal to collect payments at booking time, set up package deals and membership options for recurring clients, and establish automated email sequences for appointment confirmations, reminders, and follow-ups. Create client portal access so customers can manage their own bookings and view appointment history.

Advanced Features & Integration: Set up advanced scheduling features like group appointments, resource booking, and multi-location management if applicable to your business. Connect Acuity with your existing business tools through Zapier or native integrations to sync client data with your CRM, accounting software, and marketing platforms for comprehensive business management and client relationship tracking.