CM.com vs MessageBird (Bird)
Converge Team
Side-by-side comparison for 2026
| Feature | CM.com | MessageBird (Bird) |
|---|---|---|
| Starting Price | From $83/seat/mo | From $30/seat/mo |
| Best For | Large enterprises and developers needing comprehensive CPaaS solutions with extensive API capabilities | Large enterprises with complex communication needs |
| Standout Feature | Comprehensive Communications Platform as a Service (CPaaS) with enterprise-grade infrastructure and extensive API capabilities | Global SMS delivery network |
| Free Plan | ✗ | ✓ |
| G2 Rating | 4.7/5 | 4.2 |
CM.com and MessageBird (now Bird) are both European messaging platform providers, but they've evolved in different directions. CM.com offers flexible pricing from free to custom enterprise with a 4.7/5 G2 rating, while MessageBird provides developer-focused APIs at $25-$200/month with a 4.2/5 G2 rating.
Both platforms target developers and businesses needing messaging APIs, but CM.com has gained higher user satisfaction and offers more flexible pricing options.
Feature Comparison
CM.com provides comprehensive messaging APIs including SMS, email, voice, WhatsApp Business, and RCS. Their platform includes advanced features like number lookup, two-factor authentication, and marketing automation tools.
MessageBird focuses on developer-friendly APIs with strong documentation and SDKs. They offer similar messaging channels but with a more technical, API-first approach that appeals to developers.
CM.com's higher G2 rating (4.7 vs 4.2) suggests better overall user experience and platform reliability across different user types.
Pricing Comparison
CM.com starts free with pay-as-you-use pricing that scales to custom enterprise plans. This makes it accessible for startups and cost-effective as you grow.
MessageBird's $25-$200/month pricing requires a minimum monthly commitment even for light usage. While their pricing is transparent, it can be expensive for smaller businesses or those just starting out.
CM.com's free tier and flexible scaling make it more attractive for most businesses, especially those with variable messaging volumes.
CM.com
Pros
- ✓ Extensive channel coverage including voice and SMS
- ✓ Robust API-first architecture for developers
- ✓ Enterprise-grade infrastructure with high uptime
Cons
- ✗ Complex pricing structure with multiple add-on costs
- ✗ Steep learning curve for smaller teams
- ✗ Limited transparency in pricing details
MessageBird (Bird)
Pros
- ✓ Strong global SMS delivery
- ✓ Comprehensive API documentation
- ✓ Good WhatsApp Business integration
Cons
- ✗ Complex pricing with hidden costs
- ✗ Limited customization options
- ✗ Steep learning curve
Verdict
Choose CM.com if you want superior user ratings, flexible pricing starting free, and comprehensive messaging features. Choose MessageBird if you prefer their specific API design and developer tools despite the higher minimum cost.
Choose CM.com if: You want proven messaging infrastructure (4.7/5 G2 rating), flexible pricing starting free, and comprehensive features that work well for both technical and non-technical teams.
Choose MessageBird if: You specifically prefer their API design and developer experience, and can justify the $25+ monthly minimum cost.
Alternative: Consider Converge at $49/month flat rate for modern customer communication that combines developer-friendly APIs with user-friendly interfaces at a predictable price.
Looking for more options? Browse all 750+ platform comparisons, or see all CM.com comparisons and all MessageBird (Bird) comparisons.