Helpshift Pricing in 2026
Converge Team
Complete breakdown of Helpshift plans, costs, and what you get at each tier.
Quick Take
Helpshift's Starter costs $150/mo with conversation limits. Converge offers unlimited conversations for $49/mo.
Helpshift Plans & Pricing
Starter Comparable
$150/mo
- • 250 issues/month included
- • Unlimited agent seats
- • In-app & web messaging
- +3 more features
⚠️ $0.45 per additional issue beyond 250/month
Growth
Custom
- • Higher issue volume
- • Advanced AI features
- • Enhanced analytics
- +1 more features
⚠️ Issue-based pricing, contact sales for quote
Enterprise
Custom
- • Full platform access
- • Advanced customization
- • Enterprise security
- +1 more features
⚠️ Issue-based pricing, contact sales for quote
Cost Comparison: Helpshift vs Converge
Comparing Starter (250 issues/month, $0.45 per additional issue)
| Plan | Helpshift/year | Converge/year | Savings |
|---|---|---|---|
| Starter | $1,800 | $588 | $1,212 |
| Note: 250 issues/month, $0.45 per additional issue. Converge has unlimited conversations with no overage fees. | |||
See full Helpshift vs Converge comparison →
Helpshift Pricing Model
- • Conversation/ticket-based pricing
- • Overage fees when limits exceeded
- • Volume limits per tier
- • AI/automation often costs extra
Converge Pricing Model
- ✓ $49/month flat
- ✓ Up to 15 team members
- ✓ All features included
- ✓ Unlimited conversations
Is Helpshift Worth the Price?
Helpshift's strength is native in-app messaging sdk for mobile apps. However, conversation limits and overage fees can make monthly costs unpredictable.
For teams that want predictable costs without per-seat fees or usage caps, Converge's $49/mo flat rate covers up to 15 agents with unlimited conversations.
Save $1,212/year
Switch to Converge for $49/month
Up to 15 team members. Unlimited conversations. No surprises.
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