Customer Support for Construction

Construction companies manage complex projects that require constant communication with clients, subcontractors, and suppliers. With project timelines, budget changes, and on-site issues arising daily, construction businesses need responsive communication through WhatsApp and phone channels that clients can access easily.

Modern construction clients expect real-time updates about their projects, immediate responses to concerns, and transparent communication about timeline changes or budget adjustments that can impact their investment and planning.

Converge empowers construction companies to deliver professional project communication through WhatsApp, email, and phone from one unified platform for just $49/month. Your project management team can efficiently handle client updates, timeline questions, and change order discussions while maintaining the transparency and responsiveness that builds client confidence.

Whether clients reach out via WhatsApp for quick project updates, email for detailed change order documentation, or phone for urgent concerns, Converge ensures consistent, professional communication that keeps projects on track. The platform's conversation history helps maintain detailed project records and client communication logs that are essential for construction project management and dispute prevention.