LiveAgent Pricing in 2026
Converge Team
Complete breakdown of LiveAgent plans, costs, and what you get at each tier.
Quick Take
LiveAgent charges $49/agent/month for Large Business. A 5-person team pays $245/mo vs Converge's flat $49/mo.
LiveAgent Plans & Pricing
Free
$0/month
- • Basic helpdesk
- • 1 email address
- • 7 days ticket history
⚠️ Limited functionality
Small Business
$15/agent/mo
- • Ticketing
- • Live chat
- • Knowledge base
- +1 more features
⚠️ Social media integrations cost extra
Medium Business
$29/agent/mo
- • Call center & IVR
- • Reports
- • Proactive chat
- +1 more features
⚠️ Per-agent pricing adds up
Large Business
$49/agent/mo
- • SSO
- • Custom roles
- • Time tracking
- +1 more features
⚠️ Implementation fees may apply
Enterprise
$69/agent/mo
- • Dedicated account manager
- • Priority support
- • Custom billing
⚠️ Custom pricing for large teams
Cost Comparison: LiveAgent vs Converge
Comparing Large Business
| Team Size | LiveAgent/year | Converge/year | Savings |
|---|---|---|---|
| 3 agents | $1,764 | $588 | $1,176 |
| 5 agents | $2,940 | $588 | $2,352 |
| 10 agents | $5,880 | $588 | $5,292 |
See full LiveAgent vs Converge comparison →
LiveAgent Pricing Model
- • Per-agent/seat pricing
- • Costs scale with team size
- • Multiple tiers with feature gating
- • Add-ons may increase cost
Converge Pricing Model
- ✓ $49/month flat
- ✓ Up to 15 team members
- ✓ All features included
- ✓ Unlimited conversations
Is LiveAgent Worth the Price?
LiveAgent's strength is comprehensive all-in-one platform combining help desk, live chat, and call center in a single solution. However, per-agent pricing means costs scale linearly with your team size.
For teams that want predictable costs without per-seat fees or usage caps, Converge's $49/mo flat rate covers up to 15 agents with unlimited conversations.
Save $2,352/year for a 5-agent team
Switch to Converge for $49/month
Up to 15 team members. Unlimited conversations. No surprises.
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