Sprinklr Pricing in 2026

Converge Converge Team
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Complete breakdown of Sprinklr plans, costs, and what you get at each tier.

Quick Take

Sprinklr charges $249/agent/month for Sprinklr Service (Self-Serve). A 5-person team pays $1245/mo vs Converge's flat $49/mo.

Sprinklr Plans & Pricing

Sprinklr Service (Self-Serve)

$249/seat/mo

  • • 15+ communication channels
  • • AI chatbots
  • • Omnichannel inbox
  • +1 more features

⚠️ $199/seat/mo if billed annually

Enterprise CCaaS

Custom quote

  • • 30+ channels
  • • Advanced governance
  • • Custom integrations
  • +1 more features

⚠️ Minimum $35,000-$50,000 annual commitment

Cost Comparison: Sprinklr vs Converge

Comparing Sprinklr Service (Self-Serve) ($199/seat/mo if billed annually)

Team Size Sprinklr/year Converge/year Savings
3 agents $8,964 $588 $8,376
5 agents $14,940 $588 $14,352
10 agents $29,880 $588 $29,292

See full Sprinklr vs Converge comparison →

Sprinklr Pricing Model

  • • Per-agent/seat pricing
  • • Costs scale with team size
  • • Multiple tiers with feature gating
  • • Add-ons may increase cost

Converge Pricing Model

  • ✓ $49/month flat
  • ✓ Up to 15 team members
  • ✓ All features included
  • ✓ Unlimited conversations

Is Sprinklr Worth the Price?

Sprinklr's strength is enterprise-grade ai platform trained on billions of data points with support for 30+ channels and advanced governance features for highly regulated industries. However, per-agent pricing means costs scale linearly with your team size.

For teams that want predictable costs without per-seat fees or usage caps, Converge's $49/mo flat rate covers up to 15 agents with unlimited conversations.

Frequently Asked Questions

How much does Sprinklr cost?
Sprinklr starts at $249/agent/month. Plans range from Sprinklr Service (Self-Serve) ($249/seat/mo) to Enterprise CCaaS (Custom quote). Pricing is per-agent, so costs scale with team size.
Is there a free plan for Sprinklr?
No, Sprinklr doesn't offer a free plan. The lowest tier starts at $249/agent/month. For a free trial alternative, Converge offers a 14-day trial at $49/month flat—no credit card required.
What's included in Sprinklr's pricing?
Sprinklr's Sprinklr Service (Self-Serve) plan includes: 15+ communication channels, AI chatbots, Omnichannel inbox. Note: $199/seat/mo if billed annually Higher tiers add more advanced features.
Is Sprinklr worth the price?
Sprinklr is best for Large enterprises and Fortune 100 companies needing comprehensive social media management with advanced governance, compliance, and multi-channel customer service capabilities. Pros include: Comprehensive enterprise-grade platform with advanced AI capabilities; Supports 30+ social and messaging channels including WhatsApp, Telegram, Instagram, and Discord. However, Expensive per-seat pricing at $249/seat/month ($199 billed annually). Consider your team size and needs when evaluating.
How does Sprinklr pricing compare to alternatives?
Sprinklr at $249/agent/month uses per-agent pricing. Alternatives like Converge offer flat $49/month for up to 15 agents, which can be more cost-effective for growing teams.

Save $14,352/year for a 5-agent team

Switch to Converge for $49/month

Up to 15 team members. Unlimited conversations. No surprises.

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