Communication

Microsoft Teams + Converge

Converge Converge Team

Microsoft's collaboration platform

Category
Communication
Popularity
Very High

Microsoft Teams is a comprehensive collaboration platform that combines chat, video meetings, file storage, and application integration in one unified workspace. As part of the Microsoft 365 ecosystem, Teams serves over 280 million monthly active users worldwide, making it one of the most widely adopted collaboration platforms in enterprise environments.

Built with enterprise security and compliance in mind, Teams provides seamless integration with Microsoft Office applications, SharePoint, OneDrive, and hundreds of third-party business applications. The platform excels in organizations already invested in the Microsoft ecosystem, offering deep integration capabilities and familiar user experiences that reduce adoption friction.

Use Cases

Enterprise Collaboration & Meetings: Facilitate organization-wide communication through teams, channels, and direct messaging while hosting high-quality video meetings with up to 10,000 participants. Teams serves as the central hub for project collaboration, combining chat, file sharing, co-authoring, and meeting recordings in persistent workspaces that maintain context over time.

Microsoft 365 Integration: Leverage seamless integration with Word, Excel, PowerPoint, and other Microsoft applications to enable real-time co-authoring and document collaboration. Teams automatically syncs with Outlook calendars, SharePoint sites, and OneDrive storage, creating a unified productivity environment that eliminates switching between applications.

Custom App Development & Workflows: Extend Teams functionality with custom applications, bots, and automated workflows using Microsoft Power Platform integration. Organizations can build tailored solutions that surface business data, automate approval processes, and create custom interfaces directly within the Teams environment for streamlined operations.

How to Connect

Organization Setup & Governance: Configure your Microsoft Teams environment through the Microsoft 365 admin center, establishing team creation policies, guest access controls, and compliance settings. Set up organizational structure with appropriate teams and channels, configure security policies, and establish governance guidelines for team creation and management across your organization.

Integration Configuration: Connect Teams with your existing Microsoft 365 applications and configure third-party app integrations from the Teams App Store. Set up automated workflows using Power Automate, configure SharePoint integration for file management, and establish connections with business applications like CRM and project management tools.

User Adoption & Training: Develop comprehensive user onboarding programs that cover Teams features, meeting etiquette, and collaboration best practices. Create training materials for different user roles, establish support channels within Teams itself, and implement change management strategies to ensure successful adoption across your organization's diverse user base.

Zapier

Connect Microsoft Teams and Converge through Zapier's no-code automation.

Make

Build custom workflows with Make's visual builder.

API

Use Converge's API for custom integrations.

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