Quick Reply
Converge Team
Pre-defined response options for fast customer communication
Understanding Quick Reply
Quick Reply is a key concept in customer support. Understanding this term helps teams communicate effectively and implement best practices.
In modern customer support, quick reply plays an important role in how businesses interact with customers across channels like WhatsApp, Telegram, and Messenger.
Related Terms
How Converge Helps
Converge provides tools for effective quick reply in your support operations.
- ✓ Unified inbox for all channels
- ✓ Team collaboration features
- ✓ $49/month flat pricing